Privacy Policy

Privacy Policy

A2Z Fitness ("we," "our," "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and share your information when you interact with our website and services. It applies to all data gathered through our website, mobile applications, and other online platforms (collectively, "Services").

What Information Do We Collect?

  1. Information You Provide to Us:

    • Account Information: When you contact us, we collect your name, email address, phone number, and any additional details you provide.
    • Communications: We collect data from your interactions, such as emails, phone calls, or contact form submissions.

  2. Information We Collect Automatically:

    • Server and HTTP Logs: We automatically gather details about your interactions with our Services, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
    • Usage Information: This includes your actions on our Services, time spent, frequency of visits, and duration of use.
    • Cookies and Similar Technologies: These tools help us collect data about your engagement with our Services.

  3. Information from Third Parties:

    • Google API: We collect data transmitted through Google APIs, including persistent identifiers like the Google ID, to enable specific features and services.

How Do We Use the Information?

  1. To Provide and Improve Our Services:

    • Operate, maintain, and enhance our Services.
    • Recognize and personalize your experience when you return to our Services.

  2. To Communicate with You:

    • Send updates, security alerts, and support messages.
    • Provide promotional emails about our products and services, with the option to opt out.

  3. To Analyze and Enhance User Experience:

    • Understand user interactions to improve our Services.
    • Develop new features and offerings.

  4. Legal and Security Purposes:

    • Ensure compliance with legal obligations and protect the safety and rights of our users and third parties.

What Information Do We Share?

  1. Service Providers:

    • We share information with third-party providers who assist in operating our Services, such as hosting platforms. These providers are required to safeguard your data.

  2. Legal Requirements:

    • Information may be disclosed to comply with legal obligations or respond to valid requests from authorities.

  3. Business Transfers:

    • In the event of a merger, acquisition, or asset sale, your data may be transferred.

Retention of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and reporting obligations. Once no longer needed, we securely delete or anonymize your data in accordance with applicable laws.

Transfer of Your Personal Data

Your data may be transferred to and stored in jurisdictions outside your location. We take reasonable steps to ensure your information is treated securely and in line with this Privacy Policy. Transfers occur only when adequate data protection measures are in place.

Delete Your Personal Data

You may request the deletion of your personal data by contacting us using the details below. We will comply with your request, subject to legal obligations or other exceptions, such as dispute resolution or agreement enforcement.

Your Choices

  1. Access and Correction:

    • Contact us to access or update your account information.

  2. Cookies:

    • Adjust your browser settings to manage cookies, noting that this may impact certain features.

  3. Communications:

    • Opt out of promotional emails via the provided instructions, though non-promotional updates may still be sent.

Security of Your Personal Data

While we implement commercially acceptable measures to protect your data, no internet transmission or electronic storage method is entirely secure. We strive to safeguard your information to the best of our ability.

Children's Privacy

Our Services are not intended for individuals under 18. If we become aware of unauthorized data collection from minors, we will promptly delete it. Parents or guardians may contact us for concerns regarding their child’s information.

Third-Party Links

Our Services may include links to external websites. We encourage you to review their privacy policies, as we are not responsible for their content or practices.

Your Rights

If you believe we have infringed upon your privacy rights, you may file a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected on our website, and your continued use of our Services indicates acceptance of the updated policy.

Google Services Usage

We use Google services, including Google Analytics, Search Console, reCAPTCHA, and Tag Manager, to enhance user experience, monitor performance, and improve functionality. For more details, review Google’s Privacy Policy.

Contact Us

Your satisfaction is our priority. For inquiries, please contact:

Company Name: A2Z Fitness
ABN: 28 677 513 905
Phone Number: 07 3372 9680
Registered Office Address: 1776 Ipswich Road, Rocklea, Qld 4106